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Solutions tailored for enterprises and chains

Loopon offers three distinct solutions designed specifically for the hospitality industry. Whether you need a comprehensive package or a single service, our customizable options ensure your business gets exactly what it needs to thrive.

Post-Stay surveys

Enhance your understanding of guest experiences with immediate post-stay feedback. Tailored surveys ensure insights that matter most to your guests and operations.

Online reputation management

Manage your reputation effortlessly across all major review platforms. Our tools not only help you respond promptly but also benchmark your performance against industry standards for continuous improvement.

Analytics and reporting

Access actionable insights in real-time to drive informed decisions. Our robust analytics empower you to identify trends, optimize operations, and enhance guest satisfaction through customized reports and data-driven strategies.

Onlinekurser & Hybridkurser

Skala upp din verksamhet

Our Reputation Management tools empower you to take control of your online presence effortlessly. Monitor and respond to reviews across multiple platforms, enhance guest engagement, and showcase your commitment to exceptional service.

Uncover hidden insights with advanced feedback analysis

Manual feedback processing often misses subtle trends and crucial details that can significantly impact your NPS score. At Loopon, we specialize in understanding Nordic feedback culture, allowing us to decode the true sentiments behind your guests’ words.

The Challenge

Manual feedback and follow-up often overlook minor trends and decision-critical details. That is why you should use Loopon.

Nordic Expertise

We are experts in Nordic feedback culture, deciphering when guests say, "We're satisfied, everything was fine," but actually mean the opposite.

Smart Questioning

Our system asks targeted questions that help you read between the lines, ensuring you capture the true guest experience.

Loopon's advanced feedback analysis tools ensure you don't miss the critical details. By understanding the true sentiments of your guests, you can make informed decisions that boost your NPS score and overall guest satisfaction.

Detect subtle trends

Identify and act on minor but crucial feedback trends that manual processes often miss.

Nordic feedback culture

Our expertise in Nordic guest feedback helps decode nuanced responses to provide a clearer picture of guest satisfaction.

Intelligent questioning

Our system's targeted questions reveal underlying sentiments, offering deeper insights than traditional feedback methods.

Leverage advanced integration and insights

Maximize your hotel’s potential with our advanced data extraction, API integration, and competitive benchmarking tools.

Extract data Seamlessly integrate data into your existing systems. Our tools allow you to easily extract valuable guest feedback and use it across other platforms for deeper insights and analysis.
Third-party API Streamline your workflow with our robust API integrations. Connect Loopon with multiple third-party systems, such as Salesforce, to ensure a smooth and efficient data flow between platforms, giving you the best of both worlds.
Compare to other hotels Benchmark your performance against industry standards. Compare your NPS and guest satisfaction scores with other hotels in your area to identify areas for improvement and stay competitive.

FAQ

Here we have collected our most common questions about post-stay surveys.

Want to know how we can help you?

Not sure what you need, get in contact with us and we will help you.